Looking for a flexible career with a wide open future? Our home-based agent program may be the perfect career for you! When you work for AFFINA as a home-based agent, your home becomes your office, which makes long and expensive commutes a thing of the past.
Plus, your end your day with the sense of accomplishments that comes from performing well while assisting consumers with questions and answers about brand name products and services. Our home-based agents answer inbound phone calls from the consumers of some of the world’s most recognized and respected brand names and companies.
- Eligible to work in the US
- High School Diploma or GED
- Quiet and Professional home work environment free from background noise and interruptions
- Must be able to train for an estimated 4 - 6 weeks in the Peoria, Il or Waterloo, IA area before transitioning to a home-based position
- Home PC with the following minimum requirements:
- Windows XP (any version) or Vista (Premium or Business only)
- 2.0 Ghz or better Processor
- 512MB RAM or better
- Sound Card
- 40GB Hard Drive
- Monitor
- Antivirus Software with updated virus definitions
- Reliable, high-speed, broadband internet service such as DSL or Cable.
- Router (approximately $40) for firewall security while accessing AFFINA's network
- A corded, hands free full duplex PC headset with noise-canceling microphone and USB connection is required (approximately $30 - $50)
- Home agents are able to enroll in our
medical and dental plan following one
year of employment - Ability to sign up for a 401(k) plan
Follow these steps to determine if your PC and Internet Provider meet our minimum requirements.
Step 1
Click on the Start button and then click on Run.
Step 2
When run box appears, type msinfo32 and press OK
Step 3
Verify the minimum Operating System requirements for your machine. Windows XP (any edition), Processor (2.0 Ghz or higher) and Total Physical ram (512mb or higher).
If you are unsure of the speed of your connection to the internet, a link to the SpeakEasy SPEED
TEST has been provided.
Simply click the image, a new window will pop open and will allow you to test your connection. Your
upload speed must meet a minimum requirement of 200kbps. Download speed must meet a minimum
256kbps.